Privacy and cookies
Under GDPR we now have more obligations and you as the data subject have more rights, including the right to be informed. That means we need to let you know about the ways in which we collect and use your data, how it is stored and who we share it with.
How we use your data
The following provides all that information as it currently stands and details the various ways in which we may interact with you. You also have the right to access, edit and delete this information should you so choose so we’ve included that here.
Visitors to our website
When someone visits www.thestudentviewcom we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information does not identify anyone and we don’t use any method that would allow ourselves or Google to work out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Read more about the type of cookies and how we use them on the cookies policy page.
Online reporting tools
If you’d like to opt-out of this tracking Hotjar allows you to do this by simply clicking a button.
People who email us
For individual emails we use the third party service, Outlook, as part of Office 365 and as with most email services this comes with a level of risk. By default, personal data is encrypted in Exchange online, OneDrive for Business, Sharepoint Online and Skype for Business and Exchange Online uses transport Layer Security (TLS) to encrypt communications between Office 365 and Exchange Online servers and between Exchange Online customers. For more information on this, please see Microsoft Trust Centre and Data Privacy information for Office 365.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
People who contact us via social media
We use a third party provider, Hootsuite to manage our social media interactions.
If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations.
GDPR outlines the following rights for the individual:
- The right to be informed
- The right to access a copy of their personal data
- The right of rectification
- The right of erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
This privacy notice acts as our method for keeping you informed, along with updates delivered via email when required. You will also find information on how you can access, change or delete your information. At this time we do not use any automated decision making or profiling so you will find no information on this.
Access or changes to personal information
You have the right under GDPR to request a copy of your data which we hold, the rectification of that data and the erasure of that data. If you would like to request any of these actions please contact us.
In the event that we discover or suspect a data breach we will notify you as soon as we are able to provide sufficient information as to the nature and extent of the breach. The notice will include, where available at the time of sending, the following:
- The dates and times of the security event
- The details of the event including:
- A description of the data involved in the event
- The facts of the event or details of the decision to investigate a suspected event
- The steps we are taking or planning to take to remedy or mitigate the vulnerability.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 25th March 2019.
How to contact us
Controlling your cookie settings
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
To opt out of being tracked by HotJar on our website: https://www.hotjar.com/legal/compliance/opt-out