Transport for London Improves Harrow Bus Routes After Student Intervention

TfL has committed to improvements to two bus routes carrying 5.9 million passenger journeys per year in Harrow after students at a school covered the topic during The Student View's workshops.

By Isma and Shafiqa, both 14 · September 23, 2019

TfL have committed to improving two bus routes that go through Harrow – the H12 and 258 – addressing reliability and reducing waiting times, after students at Bentley Wood Girls School raised their concerns during The Student View’s workshops there.

The two routes, the H12 and 258, carry 3,672,814 and 2,296,755 passengers annually respectively, a total of nearly 6 million annual passenger journeys combined.

Janet Brown meeting Bentley Wood pupils

The changes will have a significant impact on the community, not least to Bentley Wood schoolgirls, who are largely dependent on the bus routes to get to and from school each day.

TfL committed to the changes after Janet Brown, Head of Bus Performance for TfL, came to the school to meet students and Bentley Wood’s headmistress, Dr Janice Howkins.

Isma and Shafiqa, the young women who covered the story, picked it because “It affects many young people in our community and the majority of students in our school, who arrive home late due to the bus delays.”